Returns & Exchanges
At Moon Nude, we want you to feel confident in your silhouette, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure all hygiene seals remain intact to qualify for a full refund or store credit.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original Moon Nude packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing